Terms of Service

A workflow automation platform hosted by Pilotran. Activate templates, connect your apps, and Pilotran runs the workflows on the schedule you configure.

Use Pilotran for its intended purpose — running your own automations against your own accounts. Don't use it for spam, scraping data you don't have permission to access, or building anything illegal.

You're responsible for what your workflows do. If a workflow sends an email or posts to Slack, you authorized it by activating the template.

Paid plans bill monthly or annually. Cancel anytime — no charges after cancellation. Trials do not auto-charge at day 8 if you cancel before then. Refunds within 14 days of purchase, no questions asked.

Pilotran runs workflows on shared infrastructure. We aim for 99.5% uptime but do not guarantee zero downtime. If a run fails, the Failure Doctor explains why and Pilotran retries on the next scheduled interval.

Delete your account anytime from Settings. We may suspend or terminate accounts that violate these terms or abuse the platform. In either case, your workflows stop and your data is removed per the Privacy policy.

Pilotran is provided “as is.” We don't warrant that every automation will run exactly as configured every time — third-party APIs (Gmail, Slack, Notion, and the rest) can rate-limit, change, or go down without notice, and an AI model's output can be wrong. That's why approvals and undo exist: use them for anything where a mistake would be costly.

To the extent the law allows it, Pilotran's total liability for any claim arising from your use of the platform is limited to the amount you paid us in the 12 months before the claim. We're not liable for indirect, incidental, or consequential damages — lost profits, lost data, or business interruption included.

We may update these terms as the product changes. Material changes get an email to the address on your account and a notice on this page; continuing to use Pilotran after that counts as accepting the update. The “Last updated” date at the top always reflects the current version.

If you're on a Business or Enterprise plan and subject to GDPR, UK GDPR, or a similar regime, our Data Processing Agreement governs how Pilotran handles Personal Data you Process through the platform. Read it at pilotran.com/dpa. The DPA takes precedence over these Terms on any question of Personal Data Processing.

Questions? Email hello@pilotran.com.